Let’s work together

Designing Seamless Customer Experiences

From the first moment someone discovers your business to the point they become a loyal customer, every touchpoint matters.

I help businesses design intentional, cohesive, high-level customer experiences that feel aligned, professional, and easy to trust — without forcing you into cookie-cutter packages or one-size-fits-all solutions.

Whether you’re a brand-new business or a well-established one, my work is grounded in strategy, clarity, and thoughtful design — always tailored to what you actually need.

How I Work

Rather than selling individual services in isolation, I work within experience-based containers.

Why? Because branding, marketing, systems, and strategy don’t work properly on their own — they work best when they’re connected.

Every engagement begins with understanding:

  • Your business goals

  • Your audience

  • Your existing assets

  • Where your customer experience feels disjointed (or underdeveloped)

From there, I recommend the right level of support and select the tools and services that will create the most impact.

What I Can Help With

Services are selected within the experience containers based on what will best support your goals.

This may include:

  • Brand design & rebrands

  • Marketing materials & assets

  • Packaging design

  • Website design

  • Email marketing & automations

  • SEO (local & on-site)

  • Social media strategy & coaching

  • Community management

  • Customer journey & onboarding design

  • Operational systems & workflows

You don’t need to know what you need — that’s part of my job.

Not Sure Where to Start?

If you’re unsure which container is right for you, we’ll figure it out together.

Start by booking an Experience Assessment, and I’ll guide you toward the best path forward — no pressure, no overwhelm.

Packages

Experience Alignment

Make it make sense.

This is the starting point for most clients.

Experience Alignment is a strategic foundation that brings clarity to your brand, messaging, and customer journey — so every future decision is easier and more intentional.

Best for:

  • Startups

  • Rebrands

  • Businesses that feel scattered or inconsistent

Clients who want one specific service done right

I know it's important for you to get my work on time, but I also need access to everything necessary to deliver the best results for your business. To keep things on track, please provide the needed materials—like media, texts, answers, signed documents, and any requested revisions—as quickly as possible. This will help us work together smoothly and achieve great results!

What you’ll walk away with:

  • Brand & customer experience audit

  • Customer journey mapping (discovery → conversion)

  • Brand positioning & messaging direction

  • Clear recommendations for implementation

Price:

Starting at $1200

Experience Implementation

Build it properly.

This package includes the Alignment package, followed by the execution phase — whether that means building from scratch or refining what already exists.

Together, we implement the right mix of strategy, design, and systems to create a seamless, professional experience across your brand and marketing.

Best for:

  • Established businesses

  • Growing teams

  • Brands ready to level up their presence

May include:

  • Brand design or refinement

  • Marketing materials & collateral

  • Website design or optimization

  • SEO foundations (local or website)

  • Email marketing setup

  • Social media strategy & coaching

  • Packaging or product experience design

(Exact scope is customized based on your needs — no unnecessary work.)

We value collaboration and are eager to explore custom solutions that align with your specific goals.

Price:

Starting at $2500

Experience Partnership

Stay aligned as you grow.

For businesses that need ongoing support, refinement, and strategy — without hiring in-house.

This is a collaborative, long-term relationship focused on consistency, improvement, and thoughtful growth.



Best for:

  • Ongoing marketing support

  • Community management

  • Email marketing & content

  • Strategy check-ins & optimization

Includes:

  • Monthly strategic support

  • Ongoing implementation & refinement

  • Priority access & continuity

Price:

Starting at $1200/m

customer experience

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brand design

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content & marketing strategy

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customer experience | brand design | content & marketing strategy |

It starts here

Want to explore working together?

It all starts with a simple chat.

This meeting is designed to help me understand what your specific goals are, what I can effectively do for you, and how I can best collaborate together moving forward.

It’s completely free! So there’s no commitment required, other than simply showing up for our engaging call.

Once you have completed the following application, you will get a link to schedule a meeting with me. If you miss the link, don’t worry you will get another chance to book by email.

Excited to connect with you!